Your new glove will come to you soft and flexible— ready for you to put on the finishing touches!

Here's how it works:

• First, our experienced technicians apply a special glove conditioner to your glove to open the pores in the leather to help it soften. Next, the glove is placed into the steamer at 150 degrees Fahrenheit for several minutes. The heat loosens the glove, while the glove is infused with the water molecules in the steam, making it softer and more malleable.

• After that, our technicians pound the glove with a wooden mallet on a leather pad to loosen the heel and other key breaking point areas of the glove. Finally, a coat of cream is applied to the leather to close its pores and seal in the hydration.

• The steaming process softens the leather, laces and the key break-in points of the glove. That means that when your shipment arrives, you'll get an almost game-ready glove with a pocket formed specifically for baseball or softball.

• All you'll need to do is apply glove oil and play catch with it to help make your glove fit and feel exactly the way you want it to.